Discover the value of using Customer Relationship Management (CRM) in your business and gain practical steps to going on your own. A CRM tracks all interactions with prospects or customers and provides insight into what activities are driving your business towards its goals. Business owners are trying to use their and their team's time wisely. And while it takes time to set up and use these tools, over the long term, CRM will pay dividends. It's never too early OR late--start using this valuable tool today!